About KGO Group
Bringing the authentic taste and culture of Kerala to the global diaspora through carefully curated gifts and traditional products
Business Information
Business Name: KGO (Kerala Gifts Online)
Billing Label: KGO - Kerala Gifts Online
Our Story
Founded with a passion for sharing Kerala's rich cultural heritage, KGO (Kerala Gifts Online) was born from the desire to connect the global Malayali diaspora with authentic products from their homeland.
What started as a small initiative to bring traditional Kerala snacks and gifts to friends and family has grown into a trusted platform serving the global Malayali diaspora under the brand name OnYourBehlf.
Today, we take pride in offering a carefully curated selection of products that represent the best of Kerala's traditions, flavors, and craftsmanship.
Our Mission
To bridge the cultural gap between Kerala and the global diaspora by providing authentic, high-quality products that bring joy, comfort, and a taste of home to our customers.
Our Values
The principles that guide everything we do
Authenticity
Every product we offer is carefully selected to ensure it represents the true essence of Kerala's culture and traditions.
Quality
We maintain the highest standards of quality in all our products, from sourcing to delivery, ensuring customer satisfaction.
Community
We're more than just a business - we're a community that celebrates and preserves Kerala's rich cultural heritage.
What We Offer
A diverse range of authentic Kerala products and traditional items
Traditional Gifts
Authentic Kerala products and souvenirs
Traditional Crafts
Handcrafted items and traditional artifacts
Snacks & Treats
Traditional Kerala snacks and sweets
Home Delivery
Fast and reliable delivery
Why Choose OnYourBehlf?
We're committed to providing the best experience for our customers
Authentic Products
Directly sourced from Kerala to ensure authenticity and quality
Fast Delivery
Quick and reliable delivery service Kerala
24/7 Support
Round-the-clock customer support to assist you
Secure Payments
Safe and secure payment options for your peace of mind
Personal Touch
Personalized service and attention to detail
Community Focus
Supporting and strengthening the Malayali community
Terms & Conditions
Please read our terms and conditions carefully before placing your order.
1. Order Processing
By placing an order, you agree to provide accurate and complete information. We reserve the right to cancel or refuse any order at our discretion.
Orders are processed within 1-2 business days. You will receive a confirmation email once your order is confirmed. For same day orders an emergency charge of Rs:750/- is applicable as extra.
If you want to remove any item from the pre-set gift combo and want to add your own, the choice is yours and any item of your choice can be added and delivered by paying additional cost incurred if any by making a direct call or WhatsApp to us at +91 8075 030 919 or +1 (281) 723-8520.
2. Payment Terms
Payment is required at the time of order placement. We accept various payment methods including credit cards, debit cards, and digital wallets.
All prices are in Indian Rupees (₹), including premium quality product cost, customization and personal delivery charge and applicable taxes unless otherwise stated.
3. Delivery and Shipping
We customize, make fresh purchases and do one-on-one personal premium delivery of your gifts across Kerala. Delivery time and design of the items may vary based on location and product availability without compromising quality, quantity and timeliness of the occasion.
We undertake that we will try our level best to keep the surprise elements as of your choice and photos of your gifts will be shared without any fail. Videos and photos of delivery are subject to the privacy and permission of the receiver.
We are not responsible for delays caused by weather, natural disasters, or other circumstances beyond our control.
4. Returns and Refunds
Since most of the items in the gift combos are customized with fresh items or perishable items as of customer’s choice and are not eligible for returns. Refunds will be processed within 5-7 business days in case of any technical errors after your payment is deducted but not reflected in our end.
5. Privacy and Data Protection
We collect and process your personal information in accordance with our Privacy Policy. Your data is used solely for order processing and customer service.
We do not sell or share your personal information with third parties without your consent.
6. Limitation of Liability
Our liability is limited to the purchase and delivery of the products. We are not liable for any indirect, incidental, or consequential damages at users end. We don’t offer any guarantees or warranty unless the original product manufacturer provides so.
7. Contact Information
For any questions regarding these terms, shipping and delivery please contact us at:
- Email: sales@keralagiftsonline.com
- Phone: +91-8075 030 919, +1 (281) 723-8520
- WhatsApp: +91 8075 030 919, +1 (281) 723-8520
Note: By accepting these terms, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Our Commitment to You
We are dedicated to providing exceptional service and maintaining the highest standards of quality in every aspect of our business.
Get in Touch
Have questions or need assistance? We'd love to hear from you!
Contact Information
sales@keralagiftsonline.com
+91 8075 030 919
Location
Kerala